Privacy Policy

Last updated: September 2026

FLORIFRANCE places great importance on protecting your privacy and your personal data.

This privacy policy explains what personal data may be collected when you visit our website or contact FLORIFRANCE, as well as how that data is used and protected.

1. Data Controller

The data controller is:

FLORIFRANCE
, a single-member limited liability company (EURL) with a share capital of €3,000
6 rue des Vergers
23700 Bussière-Nouvelle
France

SIREN: 108 639 030
SIRET: 108 639 030 00015
RCS: Guéret
Intra-EU VAT Number: FR12 108639030
APE Code: 4789Z – Other retail sales at stalls and markets

Manager: John Verheij
Phone: 06 88 49 10 60
Email: info@florifrance.fr
Website: www.florifrance.fr

2. Personal Data Collected

When you contact FLORIFRANCE through our website, by email, phone, or WhatsApp, we may collect the information you choose to provide to us, including:

  • your first and last name;
  • your email address;
  • your phone number;
  • the information contained in your message;
  • the information needed to respond to a request regarding a product, a reservation, a pickup, or a delivery.

Certain technical data may also be processed automatically to ensure the website’s operation and security.

Our website is not an online store, and no payments are made directly on the site.

3. Purposes of the Processing

The personal data collected may be used to:

  • answer your questions and requests;
  • learn more about our plants, availability, markets, and services;
  • process a reservation request;
  • arrange, when agreed upon, for the pickup or delivery of a product;
  • monitor our relationships with our customers and prospects;
  • ensure the website operates properly and securely;
  • comply with our legal obligations.

4. Legal Basis

Depending on the situation, the processing of your data is based, in particular, on:

  • the performance of precontractual measures taken at your request;
  • the performance of a contract when a sale is concluded with FLORIFRANCE;
  • compliance with a legal obligation;
  • FLORIFRANCE’s legitimate interest in responding to requests and ensuring the operation and security of its website;
  • your consent when required, particularly for the possible use of audience measurement cookies.

5. Contact Form

When you use the contact form available on our website, the information you enter is used to respond to your request and follow up on it.

Fields marked as required are necessary for us to process your request properly.

We recommend that you do not provide any sensitive information that is not necessary for processing your request.

6. WhatsApp, Phone, and Email

You can also contact FLORIFRANCE via WhatsApp, by phone, or by email.

The information you provide to us through these channels is used to respond to your request and, if applicable, to process a reservation, pickup, or delivery.

When you use a third-party service such as WhatsApp, certain data may also be processed by that service provider in accordance with its own terms and privacy policies.

7. No online payment option

The website www.florifrance.fr is a promotional and informational site, not an online store.

No payments are made directly on the website, and FLORIFRANCE therefore does not collect any banking data or credit card information through the website.

8. Recipients of the data

FLORIFRANCE does not sell or rent your personal data.

The data is accessible only to individuals who need it in connection with FLORIFRANCE’s business activities.

Certain data may also be processed by technical service providers when necessary for the operation, hosting, or security of the website.

9. Shelf Life

Personal data is retained only for as long as is necessary for the purposes for which it was collected.

Information provided in connection with a simple contact request is retained for as long as necessary to process and follow up on that request.

When interactions lead to a business relationship, certain data may be retained for a longer period in order to comply with applicable legal, accounting, or tax requirements.

10. Data Security

FLORIFRANCE implements reasonable technical and organizational measures to protect personal data against loss, unauthorized access, alteration, disclosure, or destruction.

Access to personal data is limited to those who need it to perform their duties.

11. Cookies

The website www.florifrance.fr uses cookies or similar technologies that are necessary for it to function properly.

These technical cookies may be used, in particular, to ensure the security of the website, to remember certain user preferences, or to enable essential features to function.

As of now, the site does not use advertising cookies.

Audience measurement tools, such as Google Analytics, may be added in the future. If their use requires the placement of cookies or other trackers that require consent, these will only be activated after we have obtained your consent in accordance with applicable regulations.

You can then accept or decline these cookies using the consent management tool available on the website.

Rejecting non-essential cookies does not prevent you from using the site’s essential features.

12. Accommodations

Le site www.florifrance.fr est hébergé par :

WP Smarthost by Awwware
Wijngaard 55
8212 CD Lelystad
Netherlands

Email: info@wpsmarthost.nl

13. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and applicable French law, you have the following rights, depending on the circumstances:

  • the right to access your personal data;
  • right to correction;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • the right to data portability, where applicable;
  • the right to withdraw your consent when the processing is based on it.

To exercise your rights or ask a question regarding the processing of your personal data, you may contact:

FLORIFRANCE
6 rue des Vergers
23700 Bussière-Nouvelle
France

Email: info@florifrance.fr

We may need to request additional information when necessary to verify the identity of the person making the request.

14. Complaint to the CNIL

If you believe that the processing of your personal data does not comply with applicable regulations, you may file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).

15. Third-Party Links and Services

Our website may contain links to websites or services operated by third parties.

FLORIFRANCE has no control over these websites and is not responsible for their data protection practices.

We encourage you to review their own privacy policies when you leave our site.

16. Changes to This Policy

This policy may be amended to reflect changes to the website, the services used, or applicable regulations.

The current version is the one published on www.florifrance.fr.

17. Contact

If you have any questions about this privacy policy:

FLORIFRANCE
6 rue des Vergers
23700 Bussière-Nouvelle
France

Phone: 06 88 49 10 60
Email: info@florifrance.fr